LeadFit Labs creates and sells digital products, including downloadable toolkits, workbooks, assessments, guides, and other digital resources.

Because digital products are delivered electronically and can be accessed immediately after purchase, all digital product sales are generally final.

Once a digital product has been purchased and access has been provided, we generally do not offer refunds simply because you have changed your mind or no longer want the product.

Before purchasing, we encourage you to review the product description and included materials carefully to make sure the product is appropriate for your needs.

If you accidentally purchase the same product more than once, please contact us.

We will review duplicate purchases and, where appropriate, may provide a refund or another reasonable resolution.

If you experience a technical problem that prevents you from accessing a product you purchased, please contact us.

We will make reasonable efforts to help you access the product or resolve the technical issue.

Please include:

• Your name 
• Email address used for the purchase 
• Product purchased 
• Approximate purchase date 
• Description of the problem 

If you believe there is an exceptional circumstance involving your purchase, please contact us.

Requests will be considered individually and in accordance with applicable law.

Because the Feedback Culture Diagnostic™ is a digital assessment and organizational development resource, purchases are generally final once access has been provided.

If you purchased the Diagnostic and experience a technical problem accessing the materials, please contact us so we can help resolve the issue.

For questions about a purchase or refund request:

LeadFit Labs
Email: info@leadfitlabs.com